Tyler Auto Repair

Needed new plugs and 90K maintenance. They got the parts and everything was done in one day. Everything was done very well. They identified the charges up front and there was no surprises on the bill. It was all done better than the dealer and at a lower price. A couple of days later there was a problem with a defective part. They ordered a new one and replaced it at no cost. I find them to do superb work at a reasonable rate which is far less than the dealers. I would highly recommend them. They are very professional with a very friendly staff.

Great service. They do exactly what they say they are going to do and nothing more. Very honest!

I had my valve lifters replaced on one side of my engine. They did a really good job on the diagnostic very thorough sent me a link so I can visually see what repairs may be in the future. My car was in the shop for 3 days and I was shuttled a couple times only to the shop and back to my job. Owner very nice. However after I picked up my vehicle on a Friday, I drove back to my job to work 2 more hours before I was off. When I went to drive my newly repaired car home it would not start. It wouldn't even attempt to start which was not part of the original problem. Had a brand new battery put in a month beforehand. I checked my cables and the red cables were loose so loose I could pick them up off the terminal by hand so disappointing. I was stuck there till 9pm after I got off at 6pm trying to fix the problem and get the car running. I had work the next day and shop was closed until Monday. I was very very disappointed. I had to leave it there and spend another $40 on lyft rides to and from my job on Saturday after spending 2,000+ on car repairs. On Monday they paid for tow to their shop and brought my car back. Only thing I was told was a cable was loose that didn't appear loose. Didn't really receive any apology for the inconvenience of it all had to ask twice what was the issue my tak away from it was that whoever finished my vehicle was rushing and sloppy no tightening of the battery cables was a huge letdown there's not really an excuse for something so simple. My manager had been looking into car repair but decided against using honest 1 for these issues. My coworkers thought I should have been reimbursed for my lyft charges that following day since the issue was their mistake. I just wish I had been apologized to and felt like my extra 2 days with no car were understood by whomever did the sloppy finish.not sure if i will use them again or not. Have been given other recommendations by coworkers.

Got spark plugs and one ignition coil replaced plus some general maintenance done at this facility - ended up paying around 1400 overall. Next day engine light comes on, now im told I need to replace rest of ignition coils (3) for 790 and that they wouldn’t charge me labor costs. I went to dealership and got quoted 150 per ignition coil for genuine parts, but somehow this place wanted to charge over 200 per aftermarket coil?? Parts are severely overpriced and they could not explain difference in price?? Do your homework before getting work done here. They’ve got a steep makeup on parts, but labor might be a fair price.

Very friendly staff. Quick and efficient. Spotted the problem and showed us what was happening.

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I was referred here by a coworker. I am so glad to have been . Everyone was helpful and very professional even though it was apparent they were busy. They answered my questions, helped me navigate my warranty company to make repairs. Helping me keep my cost down. I am grateful for the opportunity to find a shop that fits its name. Honest 1 is the shop I will use for all my vehicles repairs. Thank you Travis As a funny but kind gesture I said he was a hero. Lol Looking forward to seeing you again when life unravels under the hood of my car or I hear a strange noise that is concerning. God Bless this Business and all who work there.