Tyler Auto Repair

My experience with Honest 1 Auto Care was great. The customer service was excellent. I was very happy with the repairs done on my vehicle. I highly recommend Honest 1 Auto Care.

Never bothered to call me when my truck was ready for pick up, had to call them and ask since it was hours from when they told me it should be ready Also didn’t care to do basic check ups on my truck like any other place always does as in simple things like checking tire pressure and airing them up or checking your check engine light and just let you know what’s up with it, basic things staff was also all rude to me anytime I communicated with them I will not be coming back.

My experience was absolutely fantastic. Not only was the cost of my extensive repair VERY reasonable but the service was beyond anything I have experienced in the past. Staff was friendly, honest, and helpful. They took time to answer all my questions and made sure I understood what was going on. My truck had to be there for a while due to the repair and they drive me home and picked me back up when it was ready to go. If I ever need a mechanic again I will be calling them first. Update 3/2020: taken my truck here a few times now and it’s always a good experience. If I can’t do it myself, they’re my first stop. I highly recommend them

Ralph’s team has always been very good to my family, my friends, and myself. I know when I take my car there I will receive quality care and service! Their facility is suuuuper nice, and even has a kid’s play area. They have a free shuttle service in case you need to get back to the office and can’t wait on your car, also. Highly recommend these guys.

Had a great experience. Everyone I felt with was kind and proffesional, and they always do a good job. There was employee, Gale I think, who was just not very nice. Other than that it was awesome.

Accurate diagnosis. Fast fix. On time delivery. Friendly professional people

This is an amazing car service auto repair, routine maintenance and an amazing waiting area with fantastic service.

Staff were very friendly and helpful. They invited me back into the shop to not just explain the issues that they found, but to show me, as well. The waiting room was clean and comfortable. Glad I brought my vehicle in to the team at Honest-1.

Everyone there was extremely personable and friendly. They all went out of their way to assure me of the need for my repairs and did not hide anything. I was in a bind and needed the repairs done quickly and right and they lived up to their side of the bargain. As we all hate to spend money on unforeseen expenses, especially vehicle repairs I can say that they were reasonably priced based on my experience with other auto repair shops. The place is very clean, even the exterior, which is not common and they have REAL hand towels in the bathroom--go figure! The waiting area is absolutely spotless and they offer free snacks and drinks, another bonus. I will recommend them and certainly use them again. Thanks to all of them for a very relaxing experience in a very stressful situation, I certainly appreciate that. DON'T Change a thing.

The experience I had was very Understanding helpful a manageable and I will always go to them for help with my car